Cadence
Every load tracked against its delivery window, so a late truck surfaces before the customer calls, not after.
The problem
A freight brokerage tracked loads across spreadsheets, text messages, and phone calls to drivers. Status lived in one person’s head until a customer called to ask where their truck was.
Delays were discovered late, after the delivery window had already closed, and the team spent its day reacting to problems instead of getting ahead of them.
What we built
Cadence pulls every active load onto one board, predicts each delivery time from live location and traffic, and flags the loads at risk of missing their window while there is still time to act.
- •Dispatch board that ranks active loads by delivery risk, not just arrival order
- •Predicted ETA for each load, updated from live location, traffic, and dwell time
- •Exception flags that surface a slipping load before the appointment is missed
- •Load detail with route progress, documents, and the reason a load is at risk
- •Lane performance across the network, with on-time rates and volume by lane
A closer look
How it works
Each load is tracked against its appointment from pickup to delivery. When the predicted arrival slips past the window, Cadence raises it to the top of the board so a dispatcher can call ahead.
The software handles tracking and prediction. People handle the calls, the rebooking, and the customer relationship. Every flag points to the specific reason behind it.
The outcome
Dispatchers learn about a late load early enough to do something about it.
Customers get a heads-up instead of calling to chase a status.
Leadership can see on-time performance by lane instead of guessing.
Ready when you are
Need something like this?
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